999Casino Terms & Conditions — Complete Platform Usage Guidelines

999Casino (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and Sports Betting platform serving users in Bangladesh and other countries. These terms apply to all services, games, bonuses, and promotional offers available on the site.

By registering, logging in, or using any service on 999Casino, you confirm that you have read and agreed to these terms in full. If you object to any part of these terms, please refrain from using the platform.

999Casino reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes in advance. Continued use of the platform after any update constitutes acceptance of the revised terms.

If any part of these terms is found to be invalid or unenforceable by a court or authority, the remaining provisions will continue to be fully effective.

To register at 999Casino, you must provide accurate and complete information. We reserve the right to terminate any account found to contain false or misleading details.

• Each individual may only One Account per account. Creating multiple accounts may result in all accounts and associated funds being forfeited.
• Keep your password and login credentials strictly confidential. Allowing anyone else to access your account is a violation of our terms.
• If you notice any unauthorized access or suspicious activity on your account, contact support immediately.
• Verifying the email address or phone number provided at registration is mandatory.
• Identity verification is required to make any changes to account details.

999Casino is strictly for adults. To use our services, you must be at least 18 years of age must be.

After registration, we may request the following documents at any time to verify your age and identity:

• Copy of National ID (NID) or Passport
• The account name must match the name on your Mobile Pay or Nagad account.
• A utility bill or bank statement as proof of address (if required)

Withdrawals may be held pending until verification is complete. 999Casino is committed to protecting minors — anyone who opens an account using a minor's information bears full personal responsibility.

999Casino currently supports deposits via the following payment methods: Mobile Pay, Nagad, and Rocket.

• Deposited funds may only be used for gaming purposes — not for money laundering or any other illegal activity.
• Deposits from third-party accounts are not permitted. The name on your payment account must match the name on your 999Casino account.
• If a deposit fails due to a technical issue, the amount will be automatically refunded. Contact support if you experience any problems.

999Casino guarantees fast access to your winnings. However, the following conditions apply to withdrawals:

• Withdrawals can only be made from verified accounts.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made through the same method used for the deposit.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Large withdrawals (over ৳1,00,000) may require additional verification.

999Casino offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and loyalty points. Each bonus comes with its own terms and conditions.

Wagering Requirements: Withdrawing bonus funds requires a specified number of wagers. For example, a ৳1,000 bonus with 30x wagering means you must place a total of ৳30,000 in bets.

• Each bonus can only be claimed once, unless the offer explicitly states otherwise.
• If the bonus claim window expires, the bonus is automatically cancelled.
• Multiple bonuses cannot be active at the same time, unless explicitly stated otherwise.
• 999Casino reserves the right to void bonuses and any associated winnings if bonus abuse is suspected.
• Claiming bonuses via VPN or proxy is strictly prohibited.

All games on 999Casino use internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased.

• If your connection drops mid-game, a session recovery option is available.
• If a game is interrupted due to a technical issue, 999Casino will review server logs to determine the correct outcome.
• Odds in Sports Betting may change until a bet is confirmed.
• In live games, the dealer's decision is final and verified against video footage.

Any dispute regarding a game outcome must be reported to support within 48 hours. Claims submitted after this period may not be accepted.

The following activities are strictly prohibited on 999Casino and may result in account closure and legal action:

• Fraud: Using another person's identity or stolen payment information.
• Multi-Accounting: Multiple accounts held by the same person.
• Software Manipulation: Use of bots, scripts, or automation tools.
• Collusion: Colluding with other players to gain an unfair advantage.
• Chargeback Fraud: Filing a chargeback after a deposit has been made.
• Illegal Activities: Using the platform for money laundering or any other illegal purpose.

999Casino may close or suspend an account under the following circumstances:

• If evidence of a terms violation is found.
• If requested verification documents are not submitted within the specified timeframe.
• Account has been inactive for an extended period (over 12 months).
• At the user's own request (self-exclusion).

Users will be notified by email before an account is closed, unless it is an emergency security measure. Any remaining balance will be made available for withdrawal prior to closure, provided no terms violation has occurred.

Users may also request account closure at any time by contacting support.

999Casino is not liable for the following:

• Games lost due to the user's own internet disconnection.
• Delays or errors caused by third-party payment providers.
• Losses caused by issues with the user's own device.
• Financial losses resulting from gaming beyond approved limits.

In the event of a technical issue, 999Casino will make its decision based on server logs and work towards a fair resolution.

999Casino believes gaming should be a source of entertainment, not a cause of addiction or financial hardship. With that in mind, we offer the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Time Limit: Set a daily limit on how many hours you can play.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take an extended break from the platform.

If you feel you're losing control of your gaming, contact our support team right away. We're here to help — no judgment.

999Casino reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes in advance via their registered email or app notification.

Continued use of the platform after the effective date of any changes will be considered acceptance of the updated terms. If you do not agree to the new terms, please request account closure.

If you have any questions or concerns about these terms, please contact us:

• Email: support@999casino.world
• Live Chat: Available 24/7
• Response Time: Typically within 2–4 hours

These terms and conditions were last updated on July 1, 2026.